Chester Frazier

• Lead detection, analysis, and response for cyber threats across multiple client environments, focusing on email compromise, endpoint protection, and network intrusion.
• Maintain and improve Microsoft 365 Defender and SentinelOne configurations, including developing remediation workflows and incident response scripts (PowerShell).
• Develop automation tools for user account auditing, threat hunting, and log correlation across Microsoft 365, Entra ID, and Ubiquiti platforms.
• Coordinate with client IT staff to identify vulnerabilities, secure cloud infrastructure, and implement best practices in line with CIS benchmarks.
• Provide post-incident analysis reports with detailed attack vectors, response actions, and recommendations to harden systems.
• Architect remote access and VPN solutions using pfSense, OpenVPN, and WireGuard, optimizing for performance and secure segmentation.
• Contribute to SOP creation, client training, and internal process refinement for scalable cybersecurity service delivery.

Designed and built a diversified $100,000/year business providing IT services to local businesses. Duties include oversight of all critical functions of the organization. Cultivated beneficial rapport with customers by responding to inquiries and concerns.

• Supported local businesses with IT (computers, networking, VoIP, databases, websites, etc).
• Spearheaded the entire production to build a comprehensive data and communications infrastructure within a new corporate construction, including work with contractors, installation of combined phone and data cables, installation of WiFi, 24/7 surveillance and hardware for all offices, firewall installation and a complete sync of all data and communications across multiple facilities.
• Boosted the bottom-line by strategically managing and developing opportunities for the organization through building of profitable client relations.
• Created a robust client relationship management platform inculcating tools such as demographic information, note taking functions, account management designation, and reporting; later integrating the phone system for ease of recording and reporting.
• Maintained a highly motivated workforce by hiring qualified staff; supervising them and conducting regular performance evaluation of all administrative personnel and IT support technicians.

Developed front end systems in HTML/ASP.NET/C#/JavaScript for web based application. Created unique user experiences that drove interaction, using JavaScript. Managed IIS web server.

• Executed and contributed to full-stack web development projects, with an emphasis on front end features, browser manipulation, and cross-browser compatibility.
• Developed front-end code in a timely and high quality manner while ensuring a consistent look and feel.
• Designed and developed front end web interfaces for SQL databases.
• Developed scripts to analyze data in SQL tables to generate specific reports for management.
• Implemented source code repository system, Git.
• Coordinated with the test team to ensure that changes were correctly implemented and completed tickets updated.

Designed a new, highly functional computer lab for the residence halls including a custom login mechanism for 24/7 access. Utilized Faronics Deep Freeze, C-Sharp and MySQL for the whole process.

• Ensured safety of residents by researching, planning and implementing an Emergency Response System using HTML/CSS, C#, MySQL, Kerio Mail Servers and Microsoft Windows Server 2003.
• Designed a package notification system for the residence halls alerting students via text message or email regarding receipt of packages.
• Converted several calendaring systems to create one central dynamic calendar for university stakeholders including an option to subscribe to organizations and events by text or email.
• Worked directly with client to develop a Student Conduct website using HTML and CSS.
• Maintained Windows Server 2003 to conveniently host several services at once.

• Customized and implemented a new comprehensive career management system, RunnerLink, used by 2000+ students and 800+ employers.
• Created the department logo and contributed to an aggressive outreach campaign by maintaining the department website using HTML and CSS.

• Prepared various computer systems to be distributed to faculty and staff. Prepared computers with Windows XP and Mac OS X.
• Implemented new technologies such as Universal Imaging that helped users accomplish goals faster and more efficiently.

Maintained Windows 2000 and 2003 servers including web, file, game, DHCP and backup servers using software applications including: remote management software, backup software and custom developed applications to isolate changes made to the system.

• Combined outstanding analytical and technical skills to assist with the detection and repair of network issues and performed troubleshooting on workstations and servers.
• Improved system security conditions by introducing imaging and desktop security software throughout the campus including the identification and elimination of flaws in the software.